Sentinel
Banking Monitor
Sentinel Banking Monitor allows you to implement your own strategy
of prevention and detection of fraud by means of a set of rules that
contain your expertise and profiles that define the behavior of your
customers. Moreover, it improves the efficiency and performance of
your research team because it allows you to define the amount of work
needed and the course of actionduring the analysis and examination
of a suspicious account.
Security
Sentinel is a multi-user application with strict security measures
and user control such as:
User-friendly Interface
Sentinel’s interface has been developed by graphic designers
and reviewed by end users to make it simple and user friendly. A few
characteristics are:
- Menus and standard toolbars on all screens.
- Dual interface, which allows the user to view the information
as tables or forms.
- Options to search or filter information on every screen.
- One-step customized report generator with the data on every screen.
- Ability to move or hide columns, group information, etc. It also
stores the preferences of the user’s last session .
- Convenient data export on every screen of the system.
- Multilanguage (English - Spanish)
Flexibility on Rule Definition
The powerful rule engine from Sentinel allows the end user
(without additional programming) to create rules based on their expertise
and even combine them in order to create complex analysis patterns.
When a new rule is created, its effectiveness is unknown. Sentinel
Banking Monitor allows you to implement the rules with previous information
within a specified period of time in order to learn how effective
they could have been. As reference, it uses old fraud records in the
system to determine if any transactions were not detected, if the
rules were successful at detecting fraud, and the amount of money
that could have been saved.
Automatic Distribution of Suspicious
Activity to Analysts
Sentinel Issuer allows you to create task queues automatically in
order to assign different analysts the examination of suspicious activity
and cases to investigate. In so doing, each analyst can examine their
own queues of case analysis or those of other users, if they have
the corresponding privileges.
Viewing Suspicious Activity
Analysts have several screens to examine the activity of accounts
detected by the system as suspicious. This can be done by rules or
by account.
In addition, it presents the analyst with the indicators that have
been specified for the profile of the account, which makes the analysis
easier. The definition of profiles for an account is completely customizable.
Automatic Generation of Cases to
Investigate
Once the analyst examines the activity that the system identifies
as suspicious, s/he can generate cases to follow up the fraud and
describe all the actions taken when examining the account.
Data Analysis
The system provides screens to check transactions, regardless of their
detection as suspicious (in blue), discarded (in green) or actually
fraudulent (in red).
The system allows the user to generate statistics of attention and
rotation of cases according to their status.
In addition, it provides graphs to analyze fraud information by business
strategic unit and by case.
Automatic Delivery of Fraud Alerts
via eMail
Sentinel Banking Monitor is able to send e-mail messages with information
about the suspicious activity detected by the rule engine. This is
a powerful function, since it can warn analysts, or other assigned
personnel about a possible fraud attack, regardless of date or time
(weekend or holiday).
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