Sentinel Acquirer
Sentinel Acquirer allows you to implement your fraud prevention and detection strategy through rules and indicators that contain your expertise, the best business practices recommended by credit card companies and the profiles of affiliated merchants. At the same time, it improves the efficiency and performance of your research team by defining the amount of work and the course of action during the analysis and examination of a merchant with suspicious activity.

Security
Sentinel is a multi-user application with strict security measures and user control such as :

• Access to the system with a username and password.
• Detailed privileges for each option.
• Individual user-security to view the information by business strategic unit.
• Control of modifications to key options in the system.
• Security policies defined by the Administrator to request a new password from the user.

User-friendly Interface
Sentinel’s interface has been developed by graphic designers and reviewed by end users to make it simple and user friendly. A few characteristics are:

• Menus and standard toolbars on all screens.
• Dual interface, which allows the user to view the information as tables or forms.
• Options to search or filter information on every screen.
• One-step customized report generator with the data on every screen.
• Ability to move or hide columns, group information, etc. It also stores the preferences of the user’s last session .
• Convenient data export on every screen of the system.
• Multilanguage (English - Spanish)

Double Security: Rules and Indicators
Sentinel Acquirer has two ways of detecting suspicious activity against merchants: Rules and Indicators.
Rules allow you to define the criteria of your experts to detect suspicious activity in merchants.

Indicators define merchants’ behavior profiles. If a merchant alters its indicators, it is considered unusual behavior, so Sentinel issues an alert (a flag) indicating suspicious activity.

Flexibility on Rule Definition
The powerful rule generator from Sentinel allows the end user (without additional programming) to create rules based on their expertise and even combine them in order to create complex analysis patterns.

Convenient Definition of Indicators
Indicators establish profiles per merchant. When a merchant exceeds its profile, Sentinel generates an alert indicating suspicious activity.

Sentinel Acquirer makes the whole process automatic in order to calculate the indicators for the first time. It also schedules their implementation to analyze merchants’ activity, to recalculate their values and tolerance, and even to include new merchants according to the criteria defined by the user.

The number of indicators that can be created is limitless.

Viewing Suspicious Activity
Analysts have several screens to examine the activity of accounts detected by the system as suspicious. This can be done by rules or by account.

Automatic Generation of Cases to Investigate
Once the analyst examines the activity that the system identifies as suspicious, s/he can generate cases to follow up the fraud and describe all the actions taken when examining the account.